Shipping and Delivery

Orders placed through the Aijek website will be delivered by registered post to the delivery address provided by you. Please ensure the address you have entered is accurate at the time of ordering.

Postage charges are as listed:

Shipment Region
   Cost for
          first item       
Cost for each
subsequent item
Duration
Australia, New Zealand and Brunei 18.00 6.00     4-5 working days   
Hong Kong, Macau and Taiwan 12.00 5.00  3-4 working days
Japan and South Korea 15.00 5.00  3-4 working days
Singapore, Malaysia, Thailand, Vietnam, Indonesia and The Philippines 12.00 5.00  3-4 working days
USA 18.00 6.00  4-5 working days
UK 22.00 6.00  5-7 working days

Note:

1)  All prices listed in USD.

2)  If your total purchase is 3 items and shipment is to Australia, the your total handling fee will be $18.00 + $6.00 + $6.00 = $30.00

3)  Aijek also ships worldwide. If your shipment country cannot be found on the list above, please email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order and we will advise you on the handling fee accordingly.

Once your package is dispatched, Aijek will send you an email notification with a tracking number for the delivery of your parcel. For all inquiries on shipping and delivery, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If an item you have selected is unavailable, you will be contacted via email within 2 business days and be advised that there may be a delay. You may choose an alternative product, exchange or refund if the delay is unsuitable. Aijek will take no reponsibility for loss or damage once the package has been sent.

Payment Method

Payment for orders is only accepted via Paypal.

Payment through direct bank deposit is also available, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order details.

All orders will be dispatched within 2 working days from the day payment is received. 

Returns / Exchange Policy

Please choose carefully, merchandise sold via the Aijek website will not be viable for refund or exchange unless the product itself is faulty.

Refund Policy for Faulty Goods

Here at Aijek, every item we sell online goes through stringent quality control before being shipped to our customers. This is to avoid customer disappointment and any inconveniences resulting from product faults. At Aijek’s sole discretion, we will refund your original method of payment in the case of faulty merchandise due to manufacturing fault or merchandise that has been wrongly described.

Item(s) ordered online must be returned within 7 days of receipt. All original tags must be attached to the merchandise in order to receive a full refund. Please retain your online receipt as proof of purchase and items must be unworn and in the original condition. The buyer is responsible for all shipping charges and duties on returns. Returns that are damaged or soiled will not be accepted and may be sent back to the customer and/or the refund refused.

Please email all returns inquiries to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and include the following information when requesting a refund:

  • Name
  • Online Order Number
  • Date of Purchase
  • Product Name and Size
  • Reason for Return

Please note Aijek online store can only provide refunds for merchandise originally purchased from www.aijek.com.

 

Sale merchandise cannot be returned or exchanged.

 
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